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Terms and Conditions

"Log In or Register"

You do not need to create an account for a one-time order.  All of the information we need will be requested in the check-out forms.  If you plan on placing future orders at another time, you can create an account to save your shipping and personal information for quicker access.

 

"How do I know where the photos are taken?"

All of the individual photos for each print come from THAT SPECIFIC LOCATION.  All prints include a "cheat sheet" that lists where the photos are taken.

 

Shipping

All orders are shipped via USPS Priority Mail.  Orders are processed in house within 5-10 business days, but will usually ship much sooner.  Delivery times vary depending on shipping location, but typical is 1-3 days after it leaves us.  If you require expedited shipping arrangements, please contact us BEFORE placing your order to make sure we can accomdate your request.  Tracking information will be sent to you by the US Postal Service to the email address you provide during checkout.

 

All orders are packaged with a receipt and/or packing slip that will contain prices.  If this is being shipped as a gift, please let us know!

 

Payment Processing

All payment is currently being handled via Paypal, in order to offer the widest array of payment options available.  If you are not comfortable with placing online orders, please contact us by phone and we can take payment information in person.  YOUR PRIVATE INFORMATION WILL NEVER BE GIVEN/SOLD TO THIRD PARTIES!  NO FINANCIAL OR PERSONAL INFORMATION IS RETAINED BY OUR COMPANY!

 

Returns, Exchanges & Refunds

We cannot provide refunds at this time.  We realize that situations (and students' college choices) change, and we will be happy to exchange your product or give you a credit toward a future purchase.  Please contact us by phone or email if you need to make an exchange.

 

Framing

In order to keep our prices low, we do not offer framing.  Frames can be easily damaged during shipping, and everyone has their own individual tastes when it comes to decorating styles.  All prints and mats are considered "standard frame sizes" that can be purchased at most arts & crafts stores, or from a local frame shop.

 

Please contact us with any other questions or concerns.  We will be happy to assist you in any way we can!

fercott photography

15907 Cranleigh Dr

Huntersville, NC 28078

(910) 231-0139

jennifer@fercottphotography.com

 

 

©2017 Fercott Photography

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